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Get to Know Telemedicine

Mar 16, 2022 by Melissa Fellows

a business woman performing a DoL auditGet to Know Telemedicine

What is Telemedicine?  

Telemedicine is a form of technology-based communication that allows a doctor and patient to communicate without being in the same physical space.  Most health plans today have included access to telemedicine usually at no cost to you.

How does it work?

Through the use of technology, communication is facilitated either in real-time or delayed setting.  Usually, a patient is able to communicate from his or her home with a doctor through a live video, audio or patient data transfer system.  Doctors can see the patient and assess his or her symptoms, as well as obtain the patient’s records and medical history from electronic medical records.

Is telemedicine a substitute for in-person doctor visits?

No.  A virtual appointment is good for a number of mild, acute conditions, but is not suitable for severe symptoms like a high fever or debilitating cough.  Additionally, you should NOT use a virtual appointment to seek treatment for situations like a chronic condition, complex conditions, life-threatening conditions, anything requiring a test or hands-on exam, or broken bones, sprains or other serious injuries.

Want more information?

Contact your HR department or the professionals at BenefitCorp to see about incorporating a telemedicine feature into your health plan.

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